OQS for Organisational Design Consulting and Coaching

This quality standard defines the requirements and criteria for engineering process constructs using the Level Zero Model and integrating these constructs into a comprehensive organisational design. It covers the development of process flows, operational data capture, target setting, organogram proposal, cultural alignment, cross-functional team training, and project management under the role of a Lead Orgtologist.

The IOI has set the following quality standards for coaching and consulting in organisational design projects. Specialist Orgtologists who coach or consult in the field or organisational design will be audited against these standards as part of their continual membership to the IOI. Also, Orgtologists who whish to register as Specialist in the field of Org Design will have to prove competence against these quality standards.

	Practical Application of the Quality Standards:	Type of Application:	Method of Assessment:
1.	Organisational Design Specialist Orgtologist Coaching Program	Coaching Program	Coach must ensure that the aspirant specialist can independently demonstrate the application of each quality standard.
2.	Client-based Organisational Design	Consulting Project	Compulsory audit by the IOI Quality Control Committee, every three years, to ensure that quality standards are practically applied.
3.	Registration application for Specialist Orgtologist in Org Design	IOI Registration Category	Competence against the standards assessed by the IOI Registrations Committee.

We capture the quality standards as follows:

Area of the topic, in this case the bare of organisational design that we want to use as a cluster of standards.
Orgtology Quality Standards (OQS) identifier. This is the quality standard number.
The standard and a description thereof.

This professional quality standards document serves as a blueprint for ensuring that an organisational design adheres to high standards of efficiency, impact, accountability, and continuous improvement. The structured approach ensures clarity in expectations and provides measurable benchmarks for performance evaluations.

Area of Org Design:	OQS Nr:	Quality Standard:
I. Use the Level Zero Model to engineer a process construct.	OQS-001	Create one Level Zero Core Business process, that encapsulates all the child processes for the running the organisations core business.
	OQS-002	Create one Level Zero Resource process, that encapsulates all the child processes for resourcing the organisation.
	OQS-003	Create one Level Zero Relationship process, that encapsulates all the child processes for facilitating all organisational relationships.
	OQS-004	Create one Level Zero Risk process, that encapsulates all the child processes for managing the organisations risk exposure.
	OQS-005	Create one Level Zero Transformation process, that encapsulates all the child processes that aim to manage all organisational change initiatives.

Area of Org Design:	OQS Nr:	Quality Standard:
II. Create a process flow	OQS-006	Define the purpose of a process.
	OQS-007	Develop a clear narrative that explains the process purpose.
	OQS-008	Use the above narrative to make a list of process activities.
	OQS-009	Map all the processes of the Level Zero Core Business area according to orgtology methodology.
	OQS-010	Map all the processes of the Level Zero Resource area according to orgtology methodology.
	OQS-011	Map all the processes of the Level Zero Relationship area according to orgtology methodology.
	OQS-012	Map all the processes of the Level Zero Risk area according to orgtology methodology.
	OQS-013	Map all the processes of the Level Zero Transformation area according to orgtology methodology.

Area of Org Design:	OQS Nr:	Quality Standard:
III. Collect operational data from process flows	OQS-014	Assign clear accountability for each process activity.
	OQS-015	Record the HR hours as well as the turn-around time for each activity.
	OQS-016	Develop internal policies for that facilitate process efficiency.
	OQS-017	Develop operational rules that ensures the efficiency of process activities.
	OQS-018	Develop operating procedures that will ensure process efficiency.

Area of Org Design:	OQS Nr:	Quality Standard:
IV. Develop process targets	OQS-019	Find quantifiable measures that will show that a process runs at optimal efficiency.
	OQS-020	Draft quantifiable targets for the processes of the Level Zero Core Business area.
	OQS-021	Draft quantifiable targets for the processes of the Level Zero Resource area.
	OQS-022	Draft quantifiable targets for the processes of the Level Zero Relationships area.
	OQS-023	Draft quantifiable targets for the processes of the Level Zero Risk area.
	OQS-024	Draft quantifiable targets for the processes of the Level Zero Transformation area.

Area of Org Design:	OQS Nr:	Quality Standard:
V. Propose an organogram	OQS-025	Meaningfully link accountability to the Level Zero construct.
OQS-026	Translate accountability to an organogram that will facilitate practical clustering.

Area of Org Design:

OQS Nr:

Quality Standard:

Propose an organogram

OQS-025

Meaningfully link accountability to the Level Zero construct.

OQS-026

Translate accountability to an organogram that will facilitate practical clustering.

Area of Org Design:	OQS Nr:	Quality Standard:
VI. Align an organisational culture with the new organisational design	OQS-027	Develop a framework that will internalize a culture of inclusion.
OQS-028	Deliver a change management plan that will facilitate adoption of the new Org Design.

Area of Org Design:

OQS Nr:

Quality Standard:

VI.

Align an organisational culture with the new organisational design

OQS-027

Develop a framework that will internalize a culture of inclusion.

OQS-028

Deliver a change management plan that will facilitate adoption of the new Org Design.

Area of Org Design:	OQS Nr:	Quality Standard:
I. Establish and train cross functional teams	OQS-029	Establish one cross-functional team for each respective Level Zero area.
OQS-030	Train Cross functional teams to generate an intelligence report.

Area of Org Design:

OQS Nr:

Quality Standard:

Establish and train cross functional teams

OQS-029

Establish one cross-functional team for each respective Level Zero area.

OQS-030

Train Cross functional teams to generate an intelligence report.

Area of Org Design:	OQS Nr:	Quality Standard:
VIII. Act as a Lead Orgtologist in an Org Design project	OQS-031	Ensure that all processes are intelligently connected within the Level Zero Model.
	OQS-032	Ensure that the Org Design facilitates intelligent feedback.
	OQS-033	Ensure that the Org Design facilitates change.
	OQS-034	Run a project inception meeting.
	OQS-035	Develop a project initiation report.
	OQS-036	Develop a milestone-based progress report.
	OQS-037	Develop a project closure report with clear recommendations.
	OQS-038	Develop and manage a project plan for an Org design project.