Design operational process flow.
Link design with people
Organisational Design: Phase 1: Standard 2.1
(2.1.1) Define the organisational purpose as a current reality (it is what we are doing now).
(2.1.2) Develop a narrative that will realize purpose. Ask what, why, where, when, who, and how?
(2.1.3) From the narrative, list core activities (high level).
(2.1.4) Create an operational process that gives flow to the Org purpose.
Organisational Design: Phase 1: Standard 2.2
(2.2.1) Link purpose to the orgtology Level Zero construct. Ensure that the basic systems are covered.
(2.2.2) Ensure that the (2.1.4) flow covers all the Level Zero systems.
(2.2.3) Test for clarity. Ensure that the EXCO team understands the link between purpose, processes, rules/policies, and procedures.
(2.3.1) Create rules and flow for each Level Zero system.
(2.3.2) Develop processes and levels around each Level Zero system. This is a process of linking processes in a process hierarchy.
(2.3.3) Give power and authority to each process. Ask who must do what and report to whom?
(2.3.3) Test the interdependence between processes.
Organisational Design: Phase 2: Standard 2.4
(2.4.1) Use process flow to define the process outputs.
(2.4.2) Ensure that process outputs help eliminate inefficiencies.
(2.4.3) Define critical success factors for the process to run efficiently.
(2.4.4) List rules that will ensure process efficiency.
(2.4.5) Create targets that will ensure efficiency.
(2.4.6) Quantify targets and link to a monitoring process.
(2.4.7) Link targets to other targets in the process construct (cascade vertically).
Organisational Design: Phase 2: Standard 2.5
(2.5.1) Ensure that rules are endorsed through organisational policy.
(2.5.2) Where necessary, develop or adjust policy to accommodate rules.
(2.5.3) Ensure that policy is adequately explained through procedures.
(2.5.4) Where necessary, develop or adjust procedures to make policy clear.
(2.5.5) Link policy and procedure to a monitoring process.
Organisational Design: Phase 3: Standard 2.6
(2.6.1) Ensure that strategic projects enable greater capacity to the process construct.
(2.6.2) Ensure that strategic projects are linked to strategic programs.
(2.6.3) Ensure that operational projects are linked to operational processes and systems.
(2.6.4) Ensure that all processes and systems are linked to organisational purpose and that all strategic projects and programs are linked to organisational intent.
(2.6.5) Ensure that the relationship between operations and strategy can be explained and understood through a Sigmoid Curve.
(2.6.6) Ensure that the risk management system separates strategic from operational risks.
(2.6.7) Ensure that the process and project constructs are run as cost centers.
(2.6.8) Ensure that performance management systems are linked to the process, project, and relationship constructs.
Organisational Design: Phase 3: Standard 2.7
(2.7.1) Ensure that all strategic objectives are executed through strategic programs and projects.
(2.7.2) Cascade the execution of strategic objectives to strategic projects.
(2.7.4) Create a scorecard for core organisational outputs and outcomes.
Organisational Design: Phase 4: Standard 2.8
(2.8.1) Define all stakeholders, and segment further as deemed necessary.
(2.8.2) Plot each stakeholder segment on a relationship window.
(2.8.3) Ensure that there are plans & processes that will optimize the relationship with each stakeholder segment.
Organisational Design: Phase 4: Standard 2.9
(2.9.1) Make governance decisions on the process and project constructs.
(2.9.2) Ensure that there is accountability for stakeholder, strategic, and operational interests.
(2.9.3) Distribute work to teams.
(2.9.4) Choose an organogram type.
(2.9.5) Develop "easy to follow" authority flow.
(2.9.6) Create communication rules.
Organisational Design: Phase 4: Standard 2.10
(2.10.1) Establish a cultural transformation team.
(2.10.2) Develop a cultural narrative for the organisation.
(2.10.3) Align the cultural narrative to the purpose, intent, and values of Org.
(2.10.4) Develop or adjust organisational symbols and rituals that aligns with the cultural narrative.
(2.10.6) Develop a project plan for the cultural transformation project.
(2.10.7) Get executive endorsement for the cultural transformation project.