Operational Process Scorecard

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Operational Process Scorecard

An operational process scorecard is an orgamatics tool for assessing the core operational targets of Org. The process construct translates all its targets from bottom to top. This means that frontline processes targets are summarised through their parent process targets. All the targets are then summarised within their system as one systems target. We record all the systems targets in our strategy document as our core operational targets. In this we assume that if a system target is met, all the targets to that system are also met. The operational process scorecard is part of the strategic scorecard. Derek Hendrikz created the strategic scorecard system in 2010 to monitor the execution of strategy.

 

Author - Derek Hendrikz Consulting
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