EOP stands for risk Exposure, Opportunities, and Process efficiency. Exposure is the risk milieu that Org must face. Opportunities are the time, people, or set of conditions that can add value to Org. In terms of EOP processes, they are both concrete and abstract. The former are mechanical processes that will repeat with certainty and calculation; such as recruitment, accounting, etc. The latter has unpredictable dynamics, such as communication, conflict, etc. Derek Hendrikz coined the phrase “EOP” in 2017 to develop a model that can rectify the shortcomings of the well-known SWOT analysis. EOP is the main task of any person who manages or leads within Org. The task is: (1) Minimise the risk exposure of Org; (2) Exploit opportunities that will drive your intent; and (3) Ensure that your processes are efficient.
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