The Orgtology Blog

Efficiency is quite easy to measure since outputs and outcomes are both quantifiable. Effectiveness on the other hand, relates relevance to outputs. This is a challenging task since relevance is mostly a perception, which is hard to quantify. We call the measure of effectiveness an outcome. Two variables measure an outcome. One is a prediction of w...

I would generically define an audit as an official inspection of a process and its outputs, or of a project and its outcomes. We can do this in a variety of ways and with an array of goals. In this post I explain how we do a process construct audit. When we audit operations, we are auditing a process construct. Another term for a "process construct...

In my posts, "Creating targets for a process construct" and "How to engineer a process construct", I have explained that in orgamatics™, we create a process construct™ from the top down but that we target it from the bottom up. This is because Org™ does its work at the front-end and therefore, the top processes must just accurately summarize the wo...

In life, we measure much of any person's worth by what they achieve, after they have achieved it. In some sense, targets, outputs, and outcomes all do this. Why then should we know their difference? What makes matters worse, is that there are many definitions on each. To manage operations and strategy, Org must measure its results. There are two wa...